Would it be possible to add a prompt immediately after a phone call ends that requires or encourages the employee to document the call before moving on? Currently, the call recording is stored in one location, while call notes and follow-up documentation are entered separately. This creates extra steps and increases the likelihood that important details are never logged. Ideally, once a call is completed, Coperniq would automatically prompt the user to enter notes, outcomes, next steps, and any follow-up actions. Those notes would then be attached directly to the call record so that the recording, notes, and call history all live in one centralized location. Benefits: Improves CRM data quality and consistency Reduces missed or forgotten call notes Creates a complete customer interaction history in one place Saves employees time by streamlining the documentation process Improves accountability and follow-up tracking
