System Monitoring in Customer Portal | Voters

System Monitoring in Customer Portal

quality assurance

Colby Moody

I would like the system monitoring in the customer portal to include a panel layout, a serial number list of all of their panels and inverters, and alerts and filters for error codes. This would eliminate the need to share any other monitoring platform with the customer.

Created by Canny AI

May 14, 2024

Max Kazakov

marked this post as

quality assurance

This will be going live this upcoming Friday!

Canny AI

Merged in a post:

Universal Hardware API for Multiple Inverters and Batteries

Josh Peterson

I would like a universal hardware API that connects to multiple inverters and batteries, so I don't have to go to multiple monitoring systems to see how the system is performing.

May 14, 2024

Canny AI

Merged in a post:

Alerts and Notifications in One Portal

Josh Peterson

I would like to have all alerts and notifications in one portal. This would make it easier to log in, see customers, and get notified.

May 14, 2024

Canny AI

Merged in a post:

Customer Portal

Heath Meeks

I would like a customer portal where customers can track their project progress, see their savings, and get updates. This portal should be accessible through our landing page and should be used for the entire 25-year lifetime of the project.

May 14, 2024

Canny AI

Merged in a post:

Customer Facing Portal

Joel Pickell

I would like a customer facing portal where customers can see their data, projects, request documents, leave reviews, and more. This would help us maintain a long-term relationship with our customers.

May 14, 2024

Canny AI

Merged in a post:

Customer Portal for System Monitoring

Colby Moody

I would like to have a customer portal where our customers can monitor their systems themselves. This would provide a better experience for our customers and reduce the workload on our team.

May 14, 2024