It is not uncommon for customers to be slow on paying invoices. It would be very helpful to have the visibility to each instance when the invoice was sent to the customer. I do not see a way to do this in the current UI (please let me know if there is). Ideally this history would be easily accessible either in the Invoice dialogue window or possilbly/additionally in the Communications pane. But it would be very good to be able to remind customers when speaking to them on the phone about the specific date and time the invoice was sent to their email, and also to be able to check the history before resending an invoice. Currently it appears you can resend an invoice, but there is no visibility for that user or any other user on when or how many times the invoice has been sent to a customer.

It might be helpful to generate a specific "Send Invoice Reminder" that could be configured to automatically send on a specified cadence. Other platforms enable the end user to edit a pre-populated invoice reminder email (generated with AI) to view and edit if appropriate before sending to the customer.

Thank you for your attention and consideration of this request. Providing visibility is likely a much lower lift than adding a more robust reminder functionality and would bring significant benefit if able to be done more immediately.