To limit the amount of phone numbers the customer receives texts from and eliminate the Automations "no-reply number" (877), it could be useful if you could determine which number the automated text is being sent from. We would want to have the sender be our Coperniq company group phone number (415) - With this change, the customer could reply directly to an automated text instead of having to switch to another group chat and we could avoid having to end all automated texts with "DNR - Please response to (415)..."

Not sure if it can be done, but maybe the 877 forwards the automated text to the (415) that then sends it to the customer.