I would like to be able to assign a work order to a role that multiple users will assigned to and have all of them receive a notification when a task is ready for them to complete.

For example, Work Order "Permit/AHJ" would be assigned to "Permit Tech" and then three people under that role would receive the notification to complete the WO.

Additionally, if it is possible to make it round robin assign the work order to someone in the role based on their current open assigned work orders and capacity then that would make it more efficient.

Example:

Permit Techs:

Ryan

Jennifer

Tom

New "Permit/AHJ" work order is assigned to "Permit Tech". Ryan currently has 25 assigned work orders, Jennifer has 20 and Tom has 5.

This work order would be round robin assigned to Tom to complete

Taking it one step further, if I as an owner can define a capacity limit guideline per tech then that would be more optimal.

So in that same example; If Ryan's limit is 25, Jennifer's is 40 and Tom's is 5 then the work order would be assigned to Jennifer instead of Tom because she has open capacity.